What information do we collect and how?
Visitors can enter personal details on numerous forms throughout the site, including forms for reserving a cottage holiday, requesting a brochure, and also for homeowner packs.
Currently, Red Rose Holiday Cottages uses this personal information as a basis for notifications to users. These are called ‘opt-in’ emails.
What will the information be used for?
Where we collect names, addresses and other personal information including email addresses on our website, these will only be used by Red Rose Holiday Cottages. We will never pass that information on to any third parties.
‘Opt-in’ Emails: Visitors may ‘opt-in’ to receive site notifications, newsletters or other information via email. Visitors may remove themselves from such services at any time at their discretion. Any email sent to an ‘opt-in’ list will include directions for how an individual may remove him or herself from the list or an internet address where the user may find such directions.
Other Notification: We may use personal information to contact users on an individual basis, in order to implement or enforce the Terms of Service of the Red Rose Holiday Cottages website.
Direct Marketing: As stated on our website, Red Rose Holiday Cottages is one of a small group of locally focused brands owned by The Original Cottage Company Limited. Subject to the above, we may as part of our business marketing activity, send information relevant to The Original Cottage Company products and services to individuals on our database. At any time individuals may request not to receive such information in the future.
Surveys and Resulting Information: Subject to the above, we may conduct surveys or other studies of our customer base and use this information for internal marketing and planning purposes. Participation in such surveys is at the individual’s option; Red Rose Holiday Cottages does not conduct mandatory surveys.
Site Security: Where we become aware that site security is compromised or non-public user information has been disclosed to unrelated third parties as a result of external activity, for example in the case of external security attacks, we shall take reasonable measures, which include internal investigation and notification to and cooperation with law enforcement authorities.
Other Information: Red Rose Holiday Cottages will, at no time, unless such disclosure is required by law or a user specifically authorises such disclosure, disclose individual user personal information that is not publicly available to unrelated third parties.
The Red Rose Holiday Cottages website contains links to other websites, whether owned or controlled by Red Rose Holiday Cottages affiliates or unrelated third parties. Red Rose Holiday Cottages are not responsible for the privacy policies and practices of any linked website.