Cottages in Lancashire, Cumbria and the Lake District

Cottage grading

Windmill Cottage Bedroom 2

Many of our holiday cottages have a star rating. This is given to the holiday cottage, house, or apartment by a VisitEngland assessor who looks at everything from cleanliness to facilities, décor, space and services.

The star rating is important to us because it reassures you that any holiday cottage you book will live up to – and exceed – your expectations. It’s an independent assessment of quality that all our owners are proud to display and that we, as Quality Assured Agents, regard as a measure of the hard work we put in, whatever the star rating.

To take part in the star rating scheme each property must first meet a list of minimum requirements to even be considered for a star rating. If they don’t, we won’t take them on. The requirements include a high standard of cleanliness, clear pricing and booking, local information, a level of comfort, colour TV (at no extra charge) and essential kitchen equipment.

Image of the Visit England three star award

Visit England three star award

Good to Very Good level of quality. Good standard of maintenance and decoration. Ample space and good quality furniture. All double beds will have access from both sides (unless the structure of the cottage makes this impossible). Generally bed linen is included or available for hire.

Image of the Visit England four star award

Visit England four star award

Very Good to Excellent overall level of quality. Very good care and attention to detail will be obvious throughout. Access to a washing machine will be provided, but if not in the unit there will be access to a laundry facility. Bed linen is included and towels are included or available for hire.

Image of the Visit England five star award

Visit England five star award

Excellent to Exceptional overall level of quality. High levels of decor, fixtures and fittings, together with excellent standards of management efficiency and guest services. Excellent range of accessories and personal touches. Bed linen and towels are included free of charge.

Image of the Visit England gold award

Visit England gold award

The Gold Award is awarded to properties which achieve exceptional quality within their star rating band. These properties reflect a higher level of quality, comfort and cleanliness throughout.

Image of Visit England Cyclists welcome

Visit England cyclists welcome

Water and food bowls provided, area nearby for dog walking, litter tray and scoop for cat friendly properties, dog cleaning area including hose, bucket and towels, contact details for local vets, information on local suppliers of pet food, pet friendly attractions and restaurants and walks.

Image of Visit England walkers welcome

Visit England walkers welcome

Dedicated room to store outdoor clothing and footwear and provisions to clean these items, washing machine and drying facilities, maps and books for walking in the area, information on the local area, first aid kit and WiFi access.

Image of Visit England families welcome

Visit England families welcome

Fully equipped for young children including cot and highchair available that meet current safety standards, suitable crockery and drinking cups, plug-in nightlights, books and games, health and safety audit that covers areas such as window blind cords, stair safety and fireguards, information on the area including family friendly attractions and restaurants.

Image of Visit England pets welcome

Visit England pets welcome

Water and food bowls provided, area nearby for dog walking, litter tray and scoop for cat friendly properties, dog cleaning area including hose, bucket and towels, contact details for local vets, information on local suppliers of pet food, pet friendly attractions and restaurants and walks.

Image of Visit England mobility 1

Visit England mobility 1

Older and less mobile guests- Typically suitable for a person with sufficient mobility to climb a flight of steps but who would benefit from fixtures and fittings to aid balance.

Image of Visit England mobility 2

Visit England mobility 2

Part-time wheelchair users- Typically suitable for a person with restricted walking ability and for those who may need to use a wheelchair some of the time and can negotiate a maximum of three steps.

Image of Visit England mobility 3

Visit England mobility 3

Independent wheelchair users- Typically suitable for a person who depends on the use of a wheelchair and transfers unaided to and from the wheelchair in a seated position. This person may be an independent traveller.